Terms and Conditions of Sale

1. Company

Purchases made through sitewrightlabs.com are subject to these terms. The site is operated by:

2. Pricing and Payment

Prices are shown in the currency you select at checkout — Danish Kroner (DKK) or Euro (EUR).

• VAT: For private consumers in Denmark and the EU, prices include 25% Danish VAT (moms). For business (B2B) customers, prices are shown excluding VAT.
• Payment: Your payment method is authorised at checkout and charged when we begin work, deliver your files, or provide access — whichever happens first.
• Websites you build yourself: the price depends on the number of pages. 399 kr covers 1–3 pages, and each additional page adds 150 kr, up to a maximum of 3.000 kr. The total is always shown before you pay.
• Projects we build for you: quoted individually and invoiced. Payment terms are agreed in writing before work starts.

3. Your Order

Anything shown on the site is an invitation to buy, not a binding offer. A binding agreement is formed only when we send you an order confirmation by email.

4. Delivery

Unless we have agreed a separate timeline for a larger project, your digital files, code, and access are delivered immediately after your payment is confirmed.

5. Hosting and Care Plans

Hosting is optional. You can publish and host your site yourself, or we can host and look after it for you on a running subscription:

• Hosting: 59 kr per month or 590 kr per year (incl. moms). Covers hosting, domain renewal, and keeping the site online. It does not include changes to the content of your site.
• Care plan: 249 kr per month or 2.400 kr per year (ekskl. moms). Covers hosting, domain renewal, uptime, and up to 4 hours of requested changes per year. Additional work is charged at 500 kr per hour (ekskl. moms). Unused hours do not carry over to the following year.

Renewal and cancellation. A subscription renews automatically for the same period until you cancel. You can cancel at any time by emailing admin@sitewrightlabs.com. Cancellation takes effect at the end of the period you have already paid for, and that period is not refunded.

Price changes. We will give you at least 30 days' notice by email before any change to a subscription price. If you don't want to continue, you can cancel before the new price takes effect.

Your domain. Domains are registered in your name and remain yours. If a subscription ends, the domain stays with you and we will hand over your site files. The site will no longer be hosted by us from the end of the paid period.

6. Right of Withdrawal (Fortrydelsesret)

Under the Danish Consumer Contracts Act (Forbrugeraftaleloven), you have a 14-day right to withdraw from a purchase, with no reason required.

7. Right to Complain (Reklamationsret)

Everything we deliver is covered by the 24-month right to complain under the Danish Sale of Goods Act (Købeloven):

• 24-month period: If something we delivered was defective at the time of delivery, you can raise a complaint within 24 months of receiving it.
• Digital content: In line with the EU Digital Content Directive, we provide the updates and fixes needed to keep a purchased service working for its agreed duration.

8. Data and Privacy (GDPR)

To complete your order we collect and process your name, email address, and address. We handle this information in accordance with the EU General Data Protection Regulation (GDPR). Full details are set out in our Privacy Policy.

9. Law and Complaints

These terms are governed by the laws of Denmark, without removing the mandatory consumer protections of your country of residence within the EU. If we cannot resolve a dispute directly, you can take it to:

• Denmark: Nævnenes Hus / Center for Klageløsning, Toldboden 2, 8800 Viborg — naevneneshus.dk.
• Elsewhere in the EU: the European Commission's Online Dispute Resolution platform — ec.europa.eu/consumers/odr.